Ensure Safety First

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• Stay calm and check for injuries on yourself, passengers, and others involved.

• Call 995 immediately if anyone is injured or requires medical assistance.

• Turn on your hazard lights and, if it’s safe, move vehicles to the side of the road to avoid further danger.

Document the Scene

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• Take clear, wide-angle photos of all vehicles involved, showing:

  • Damage to each car

  • License plates

  • Road conditions and surroundings (e.g. skid marks, traffic lights)

• Also take close-up shots of damage and any important details.

• Once documented, move vehicles to the roadside (if minor accident and safe to do so).

Exchange Information

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Collect and verify these details from all involved parties:

• Full Name & NRIC

• Valid Driver’s License (check name, expiry date)

• Vehicle License Plate Number

• Mobile Contact Number

• Insurance Company & Policy Number

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📸 Pro tip: Snap photos of their driver’s license and insurance certificate to avoid errors.

Record Key Details

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• Write down or note:

  • Date, time, and exact location of the accident

  • Make and model of all vehicles involved

  • Contact details of any witnesses (very helpful for disputes)

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📍 The more accurate your notes, the easier it is to support your claim later.

Make a Police Report (Proceed to Step 6 if Unsure)

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You must file a police report within 24 hours if:

• There are injuries or fatalities

• The accident involves foreign vehicles, government property, cyclists, or pedestrians

• It’s a hit-and-run

• Any vehicle is not drivable

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🚨 Insurer Requirement:
Even for minor accidents, you must report the incident to your insurance provider within 24 hours or by the next working day, or risk losing your right to claim.

Call LLM Auto — We'll Handle the Rest

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• Once you're safe, call us here and let us take it from here.
  We’ll assist with:

• 🚘 Free Islandwide Towing

• 🚗 Free Replacement Vehicle Arrangement

• 📝 Insurance Claim Filing

• 🔧 High-Quality Repairs

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💼 Our accident support team works closely with our in-house workshop to ensure all repairs meet your insurer’s requirements and standards — so your claim, warranty, and No Claim Discount (NCD) are fully protected.